New Degrees and New Jobs

This week I begin a new position working in Information Literacy and Reference Services at the Dalhousie University Libraries.   I’m excited about this posting and expect to do some great things and have a little fun along the way.  I’ve been a student and a community member at Dal for a number of years so it’s heart-warming to get the call and be asked to join the team.  Of course, there will be days that may feel more frustrating than fun (what job doesn’t have them?), but I think that on the whole everyone is going to come out ahead when it’s all said and done.

This opportunity to work at Dal and my graduation this spring from their MLIS programme at their School of Information Management has kept me busy thinking about what I’ll do with myself in my new profession. At Dal, I’ve been hired to work in information literacy and in research and reference services, and sure enough I’m experienced in both areas.  I like the service aspect of both fields, i.e., the opportunities to help students learn how to learn, to identify how to use information resources effectively, or to help someone find the tiny kernel of truth that can set a paper straight.  I’m also going to try to find some time at or outside of the workplace to do some publishable research in IL.  A large part of my time will be creating learning tutorials (something I’m already acquainted with) and maybe making use of social media, so I’d like to possibly examine their value and worth to academic librarianship.  Creating streaming instructional material can be a cumbersome process that requires a lot of time and collaboration, and the end result is often a finished project that can’t be easily tweaked, so I’m thinking about researching means to improve production rates, or researching alternative ways to produce materials which will remain adaptable to changing environments.

But I know that my professional and academic interests aren’t limited to these fields alone.  For several years now I’ve been interested in the intersections between technology and culture.  In my MLIS programme, we called this the “information society,” which is an apt term, but I’m also concerned about how tech and information affects the things we make and consume in this society – hence, the “culture” aspect. Aside from my work in IL and Reference, I’m determined to spend my evenings working on a half-finished MA thesis on the effects of modern technology on Shakespearean adaptations, but at this point I may instead convert what I’ve done in this area into an MA focused on the Technological Affects rather than on the literature itself. This would require course transfers to a different programme, but it would better reflect my research interests.

I’m leaving the most important thing to the end of this post (a definite no-no when it comes to blogging), which is my interest in applied ethics in information science.  Understanding information ethics is an imperative for me – my morals, the ethical guidelines of my workplace, and of my profession guide my thoughts and actions.  I’m also a firm believer in social justice, so I’d like to one day not only do more research in this area, but also put it into practice.  We’ll see how it happens.

So there’s a list of action items and aspirations for you.  On Tuesday, I’ll enter the trenches in my new position, so you may see a few more posts related directly to information literacy.  But with a little luck, you’ll find a few posts about technoculture and information ethics arrive in your feedreaders as well.


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On organizing and networking

One of the things I do in my Working Life is serve as one of the two co-chairs of the Dalhousie student chapter of the CLA.  Although I took this role on with a little bit of reluctance (I’m a busy guy, always on the go, etc etc), I’m happy to do my part in this volunteer capacity.

There has been quite a bit of work involved with standing in for the CLA at the student level.  This workload is balanced, however, with the opportunities I’ve had to meet an inordinate amount of people – young stars and veterans alike – in the LIS field in Canada.  In the past two weeks I’ve spearheaded a successful Professional Partnering Programme that matches LIS students at Dal’s School of Information Management with professionals in the region, as well as helped organize an annual talk given by the president of the CLA to the students of the class. Last Friday, John Teskey, CLA Prez, rolled into town and gave a great casual chat to 35 students on the role and effects of technology within the profession and on our own careers.  It was all very good, and the organizing committee was more than pleased with the results.

By reflecting on this past month, however, when so much of my time has been committed to organizing these two events, I’m glad to have shoved away my initial reluctance to take on the role of co-chair. I’ve met a lot of people – formally and informally – in the past six months (let alone the past year) by way of working with the CLA, and I’ve begun to figure out exactly what fields I’d like to work in, ideally with whom, and ideally where in the world I’d like to work.  But it hasn’t been all one-sided – this close interaction with seasoned professionals is perhaps a small reward (if not an intangible perk) for my volunteer associations work.  I may be left “some-kinda-tired” at the end of certain weeks, but in the long run the local LIS community has improved – if ever so slightly – by my efforts, and hopefully so will my career opportunities.

So is this a general call to go and volunteer in associations in your field?  Possibly, yes.  I think it may be more pointed, though.  If you’re an LIS student, then think long and hard about taking part in these extra-curricular activities.  The coursework in your programme will help you learn about theories and methods in librarianship and information science, but don’t forget about the stuff going on outside of the classroom.  Where a people-profession, for sure, so be sure to get to know some people.

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LIS Schooling: Lessons Learned and Affirmed

Oh my, how has time passed. Like any good blog, this site has been built with one cup of best intentions and two cups of procrastination. The programme at SIM and life in general has kept me busier than I expected, so it has been difficult to do more than log in to check my site stats from time to time. The nasty throat infection and chest cold that attacked my person in late September did little to help the situation, I might add.

One month into the MLIS programme at Dal, I can perhaps look back and determine if there has been anything learned or confirmed about librarianship. This list is short and general in nature, but I’ve constructed it that way since, (1) shorter blog posts are more readable than longer posts, and (2), one month is hardly enough time to thoroughly analyze a brand new programme and culture, so it would be best to paint with broad strokes on this subject:

1. The study of management is vital to the future of librarianship.

This is a lesson which was learned within the first few days of the Fall term. Dalhousie offers its MLIS within the Faculty of Management, and there are several required courses that are firmly rooted in the cultural sphere of management instead of IS. The School of Information Management believes it has a duty to tutor its students on the importance of management and leadership, as well as CLEP test prep, and I think it’s a wise policy. It’s safe to say that a plurality of this year’s new students have no schooling in management. It’s also safe to suggest that many people in the programme have more experience being managed as opposed to managing. Therefore, nearly one half of the courses that first year SIM students take in the first term deal with organizational behaviour and project management as opposed to cataloguing or reference work. This is not to suggest that traditional librarianship courses are given short shrift. Rather, there is a common understanding in SIM that its graduates, as professional librarians and information professionals, must be prepared to work with and lead others in projects, on budgets, and toward common goals or objectives. No man is an island, and no library or organization is devoid of people. Management is not a bad word, but a set of necessary skills everyone should be adept with.

(Interestingly, Meredith Farkas noted the same thing after considering the results of a recent survey on LIS schooling. The call for more management skills is hardly new, but it apparently continues to be given short shrift. I’m fairly happy, however, that my school responded to this issue long ago.)

2. Technology is vital, but technology does not trump service.

Library 2.0, Web 2.0, People 2.0, Two 2.0. We can ponder and praise the rise of interactive and user-friendly technologies such as blogging software, social networking tools, twitters, podcasts and whatever might come next, but none of these can replace the service aspect of the profession. The best part of my week doesn’t occur when I’m checking one of many portable devices for the most recent news, but instead when take my shift at my alma mater’s reference desk. A certain thrill that is equal parts fear of, excitement for, and anticipation of the unknown comes over me when a student asks for help acquiring information in a field I’m not familiar with. Librarianship service is a process, a discovery of information mediated through the librarian. Note that I am not saying “filtered” or “accessed” there. When I say “mediated”, I mean to suggest that we are there to guide some one toward the information they are looking for. There is no controlling of information or gatekeeping. Rather, we are there to show some one the route and help them get to where they’re going so that hopefully they can get there on their own in the future. This human component can’t ever be overlooked.

(This is a belief I’ve long held. All of my experience in academics long ago taught me the importance of leading the horse to drink, so to speak.)

3. Professional librarians and library technicians can, and should work together.

When I work at the reference desk, I sit as either an “MLIS student” or a “Professional Librarian in training”. I work alongside both professional librarians and library technicians at the desk, and they are both equally capable of being the mediatory I mentioned above. One month into my professional training, however, I’ve encountered both the understanding that professional librarians and library technicians can work together as well as the belief that “library technicians are similar but different”. Yes, a library technician may be “similar but different” (whatever that means), but that doesn’t mean they should be valued any less than any of our other colleagues. The library at Saint Mary’s University appears to break down these artificial barriers, and I hope most other organizations try to do the same. I’d prefer to work for an organization that values what differences in people, and works with them to make the most of their own skills and goals. Perhaps that’s wishful thinking. Or perhaps that’s a simple goal that could be put into place with relative ease elsewhere.